![]() ![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They should not be allowed to service the public with these terrible cars regardless of how affordable they may be! Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]() I now know Im not the only one thats been affected by their predatory practices. This is extremely unethical and I now have no car. Well today I call them, its now Friday so its been 1 week without a car, Im trying to check the status and now theyre telling me that because I wrote a bad review, I now have to pay $500 + my car payment before they will repair the car because the owner doesnt tolerate bad reviews. I called them Wednesday to check the ************* said I now have to pay a $100 deductible to use the warranty I got upset because this was never previously mentioned, they also stated that the part needed for the repair was out of stock and they were waiting on my approval before continuing to search for it (even though no one ever reached out to me to relay this info, I had to call them to find out!) I was rudely transferred to about every manager on site after being told by the service and accounts manager that they didnt have time to discuss this with me and its not their problem I dont have transportation so I naturally became upset & wrote a review on ****** to share my experience with others. ![]() I called Benchmark and they came to pick the car up from my house Friday saying they would fix it under the warranty. I got a 2009 ***** CRV from Benchmark, 5 months later, every service light turned on the dashboard while I was driving so I took the car to autozone for a reading where we discovered it was the engine which is supposed to be covered by Benchmarks power train warranty that they kept bragging on when I got the car. ![]()
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